Pastell Oldtown Chiang Mai

Took a grab for 250THB and was met with such a beautiful oasis that is hidden in such as busy side street! Staff were very friendly and helped us with our luggage. Provided us with info about different attractions nearby in Chiang Mai, and were ready and willing to assist with any requests we had. The room was spacious, had an excellent shower and small balcony overlooking their refreshing pool. They provided us with fresh distilled water bottles everyday and had excellent breakfast options with fresh fruit and some vegetables. They were also kind enough to leave us with a small gift upon checking-out

This is a really cute little hotel down some narrow little streets near the old town of Chiang Mai. Our pool view room was very nicely decorated, bed was huge & super comfy. Breakfast was efficient with lots of variety. Staff very helpful. Lots of tour options & would recommend Elephant Nature Park (ENP)for a totally ethical walking with elephants experience.

Modern design and furnishings. Breakfast sets included bacon or ham, eggs and avocado on toast, rice porridge, espresso, and juice. Location was close to markets. Pool was very small and unheated (might be the standard) so the kids did not use it to manage their energy levels as expected. Appreciated the loft bed as extra space. They supplied a bottle of water each per day which was appreciated. Staff were very friendly and helpful. Location is 1 min away from good restaurant, massage, atm, and laundry service.

This hotel really checks all the boxes: Great location in the old town, very friendly and competent staff with excellent English skills, clean and beautifully decorated. The pool was especially appreciated by the kids. Breakfast is set menu plus additional choices which catered for all tastes and they serve excellent coffee. I would for sure come back. Advice for families: we had the deluxe loft but instead I would take two connecting rooms the next time to have a little more space. Unfortunately this option was not obvious to me when booking.

Excellent value for money! The hotel was in a great location with lots of restaurants, spas and sights within walking distance. The room was comfortable and clean, with free bottles of water provided daily. The breakfast was good too and the staff were helpful. The room was quiet and the beds were comfortable which meant we had excellent sleep.