Pastell Oldtown Chiang Mai SHA Extra Plus

This is a superb hotel - from the staff, the rooms and the breakfast (delicious sandwiches custom made to order!). I was very impressed with the professionalism of everyone on the hotel staff; from the moment we checked in to our checking out. There is a small but lovely pool on the property. The hotel location is excellent; tons of coffee shops, restaurants and a 7-11 within walking distance. It was also a 10-15 minute drive to popular areas. It is also within walking distance of a number of temples, and a 10-min drive of a hospital (which provided excellent care to me when I needed it). If you get a chance to sleep on the loft bed, do so. I was worried the hard mattress would injure my back but it actually helped with my back pain! The hotel provides water bottles every day (which was a huge help). I highly recommend this hotel - it has everything you need!

Great location- walking distance to many local sights and markets. Staff were lovely and very welcoming. A good, basic breakfast available, rooms were a good size and beds comfy. We did a number of trips and the hotel was always 1st or 2nd pick up & drop off location which made it very convenient.

The rooms are lovely and clean and a great size. We had a room overlooking the pool which was nice in the mornings. Aircon is great, and the room was kept amazingly clean. The staff were so friendly and have us some good tips for the local area. You can walk to the main central sights easily and songthaew's are easy to flag down from outside. There is an amazing little cocktail bar just around the corner which is worth checking out. Really safe neighbourhood, we walked across town back to the hotel at 2am and didn't meet another soul on the way! Overall a great stay and a lovely hotel. The pool is more of a cooling off / dip pool but this is great considering the central location of the hotel.

Nice design hotel with exceptional staff! Friendliest I have experienced in all of Thailand. We wanted to add another night to our stay, which was no problem and even got breakfast for free in addition. It’s good situated within the old town area where you can definitely reach anything well by foot. The rooms are good, just the walls are thin and if some people are louder you would hear them. Would recommend to get breakfast one time, it’s a Japanese inspired breakfast sandwich. Definitely enjoyed our stay in this hotel!

Lovely staff. brilliant location in the old town, very calming and quiet area. Plenty of shops, cafes and restaurants near by. lovely decoration of the hotel. breakfast was delicious and well worth the money. Can’t wait to stay again.